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Hello,
We've been contacted by a customer regarding the order identified below.
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Order#: 111-****
Item: ****
Reason: Item doesn't work or defective item
Details: Customer suffered problem with this product and requesting refund. Issues with the item have been confirmed by Amazon. We are unable to issue a refund due to a technical issue. Please kindly confirm a full refund including Shipping cost.
Note: This transaction amount will be credited back to your balance by Amazon. The customer would like a full refund to the original payment method.
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To respond to this customer, please reply to this e-mail or visit your seller account at the following link:
https://sellercentral.amazon.com/gp/communication-manager/inbox.html
Sincerely,
Customer Service Department
Amazon.com
http://www.amazon.com
消息内容都是这样的,但是不是订单购买人,订单号也可以搜到,
一般都忽略了
所以这到底是有人教他们退款不退货还是官方的一些什么功能?
本主题由 创蓝官方36 于 5 天前 删除回复
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